Frequently Asked Questions

What if I don't like what you design?

That's not a problem, our service features a collaborative process that ensures you are 100% satisfied with the end result. We make changes, revisions, even start all over if you are not satisfied. The end result is a web presence you are 100% happy and satisfied with. However, iff all else fails, our service is 100% guaranteed and we will refund your money.

What's the difference between website builder and web design plans?

Customers who opt to use the website builder plans are in charge of building the website using our K2 Website Builder. If you opt for web design plans, we're in charge of EVERYTHING. We create your logo, custom graphics, add your content, format it, etc. We also optimize your site for search engines and more.

Am I able to make changes myself?

Absolutely. Once we are finished with your web design, you receive a web login you can use to make changes to your site easily. We provide free and continuous ongoing support and assistance.

How much is hosting after 3 months?

After 3 months your hosting service is only $11.95/month for standard hosting or $44.95/month if you have an ecommerce website. We do have other hosting plans that include various other benefits, which you can optionally upgrade to.

What if I have a custom need like programming a script?

We have a development department that assists customers with more advanced programming and script writing. Our services are very affordable and work in conjunction with the website we design for you.

Who owns the content, you or me?

You. As the business owner, you own your content outright. We do provide hosting services and our sites are optimized for our platform, but if you wanted to move your site for any reason, you are not locked. Our hosting fees and ongoing support are unmatched, so 99% of our design customers continue to host with us for years and years.

Will I get help afterwards?

Of course. We are not web designers that design a site and move on to the next client. We provide ongoing support and assistance. We're here 24/7 to assist you with your account on anything website related.

Do I need to find a web host?

No. Our service includes enterprise quality hosting. In fact with our web design packages, we include 3 months of hosting and after that we bill a reasonable fee for maintenance, hosting, email services, domain renewal and more.

Do you submit my site to search engines?

Yes. Our web design services include search engine optimization for your keywords and we submit your site to all the major search engines.

Do I need to hire a company to do my logo?

Not at all. Our professional designers will design a great looking and effective logo as part of our web design services.

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